Introduction

This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.

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In this policy, “we”, “us” and “our” refer to Mountain Movers Education.

The following is in addition to our Data Protection Policy found here.

Where an item below conflicts with this policy, the Data Protection Policy takes precedence. This does not negate any other point listed below.

This document was created using a template from Docular.

The personal data that we collect

1. We may process data enabling us to get in touch with you (“contact data”). The contact data may include your name and email address.
2. We may process information contained in or relating to any communication that you send to us or that we send to you (“communication data”). The communication data may include your name, email address and/or communication content if you have supplied them to us.
3. We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is the Google Analytics service provided by Google.

Purposes of processing and legal bases

In this section, we set out the purposes for which we may process personal data and the legal bases of the processing. All personal data held is subject to UK data protection laws and will only be kept for as long as is required for its purpose.

1. Relationships and communications – We may process any contact/communication data provided for the purposes of communicating with you by email (where provided), SMS (where provided), post (where provided), and/or telephone (where provided), providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors and the proper administration of our website, services and charity.
2. Research and analysis – We may process usage data and/or survey data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our charity. The legal basis for this processing is consent OR our legitimate interests, namely monitoring, supporting, improving and securing our website and the charity generally.
3. Record keeping – We may process your personal data during the purposes of creating and maintaining our databases and back-up copies of our databases. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our charity in accordance with this policy.
4. Security – We may process your personal data for the purposes of security. The legal basis of this processing is our legitimate interests, namely the protection of our website.
5. Legal claims – We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
6. Legal compliance and vital interests – We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

Providing your personal data to others

1. There may be some instances where we may need to disclose personal data to our advisers insofar as reasonably necessary for the purposes of managing risks, and/or obtaining professional advice.
2. Your personal data held in a secure database will be stored on the servers of our hosting services providers identified at https://www.kualo.co.uk.
3. It may be necessary to disclose any provided data from our contact us form to our professional website subcontractor insofar as reasonably necessary for website backup, website development, website fixes and/or patches. Where this might occur, the subcontractor is bound by the same UK data protection laws and processes as ourselves.
4. In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

International transfers of your personal data

In this section, we provide information about the circumstances in which your personal data may be transferred under UK data protection law.

1. We may transfer your personal data to the UK and process that personal data in the UK for the purposes set out in this policy, and may permit our subcontractor(s) to do so, during any period with respect to which the UK is not treated as a third country under EU data protection law or benefits from an adequacy decision under EU data protection law.
2. The hosting facilities for our website are situated in the UK.

Your rights

In this section, we have listed the rights that you have under data protection law.

Your principal rights under data protection law are:

1. the right to access – you can ask for copies of your personal data;
2. the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
3. the right to erasure – you can ask us to erase your personal data;
4. the right to restrict processing – you can ask us to restrict the processing of your personal data;
5. the right to object to processing – you can object to the processing of your personal data;
6. the right to data portability – you can ask that we transfer your personal data to another organisation or to you;
7. the right to complain to a supervisory authority – you can complain about our processing of your personal data; and
8. the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out later in this document.

About cookies

Please see our dedicated cookie policy page for details.

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

Our details

This website is owned and operated by Mountain Movers Education

We are registered in England and Wales under the charity registration number 1176708.

Our principal location can be found on the Charity Commission Register of Charities and Digital Services website at https://register-of-charities.charitycommission.gov.uk/charity-search/-/charity-details/5114889/contact-information

You can contact us:

1. by post, to the postal address given above;
2. using our website contact form;
3. by email, using the email address published on the Charity Commission Register of Charities and Digital Services website.

Data protection officer

Our data protection representative can be found here.

Contact can occur using the methods detailed above or through the details found at the Charity Commission Register of Charities and Digital Services website.